How do I improve my odds of starting with friends?
You will be prompted for a Team Name during registration. If you wish to ride with friends, please all put the same Team Name (making sure that everyone spells it the same) and we will do our best to start you all together. Make sure all riders enter the Team Name exactly the same and we will do our best to put you in the same start wave.
Do not put the name of the person you want to ride with as this will not help us allocate you to the same start wave.
If you’ve already entered and didn’t put a Team Name or want to edit your Team Name login to your Active account (http://myevents.active.com/) and ‘Edit Registration’.
You have until two months before the event (March 12, 2019) to add / edit your Team Name.
What's the withdrawal policy?
Should you wish to withdraw from the event please contact our team on firstname.lastname@example.org. Please note that no refunds will be issued in the event of withdrawal.
Participants may transfer their entry to another person up to two months before the event (March 12, 2019), subject to a transfer fee of £10. The new participant must sign up, agree to the event terms and conditions as well as pay the entry fee to complete the transfer. Once payment has been received the original rider will be refunded their entry fee (minus £10 to cover the transfer fee). Please email email@example.com for further details.
Can I ride for charity?
You can make your miles matter by securing your place through one of our Lead Charities.
If you decide to secure a General, Fast Track or CBRE Business 100 place you can still raise funds for charity.
What's the minimum age to enter?
Participants must be at least 16 years old and therefore only persons born on or before May 12, 2003 will be able to take part. Participants aged 16 and 17 on May 12, 2019 must present a signed parental consent form at Event Registration on Saturday May 11, 2019 (exact location in Birmingham City Centre tbc) in order to participate. You can download this form here: PARENTAL CONSENT FORM.
Do I get car parking as part of my entry option / Can I purchase parking as an add on?
We will not be providing car parking for any of our riders except for those entered into the CBRE Business 100.
Information on where to park during the weekend of the ride will be available closer to the time.
Can I purchase merchandise during and after registration?
You can add our quality Primal merchandise to your order when entering they event or afterwards by logging into your Active account (http://myevents.active.com/).
What type of bikes are not allowed?
The following bikes are forbidden at Vélo Birmingham & Midlands for health and safety reasons: bikes with disc wheels*, recumbent bicycles, electronic bikes of any kind, unicycles, penny farthings, tricycles, quad cycles, BMX bikes, fixed gear bikes / singlespeeds / fixies (allowed with two independent brakes and a freehub) and hand bikes / cycles. Any unconventional handlebars, including triathlon bars, aero bars, clip-ons, prayer bars, Spinaci bars and cow bars, handlebar extensions and any bars without bar end plugs fitted are not allowed.
*disc brakes are allowed
How can I get my bike to the event?
The easiest and most convenient method of bike transport is using our trusted partner, SHERPR.
SHERPR are offering a door-to-door service from London (£99) and Birmingham (£69) and for any groups of 4+ from the same pickup location, there will be a £10 discount per bike.
SHERPR will collect your bike on Friday 10th May and you will be able to collect it on Saturday 11th May at registration.
You can then drop your bike off after the event and have it delivered back to you on Monday 13th May.
If you live outside of these areas then you can use SHERPR’s courier delivery service. Simply head to their site, order one of their boxes from (£37.99) and schedule a collection from your home to your hotel (£60 return).
Please visit SHERPR’S website for more information and to make a booking.
Will my Rider Pack be posted to me?
All General Entry Riders will need to attend registration in person to collect their rider packs (or authorise a third party to collect it for them*) on Saturday May 11 between 08:00 and 20:00. Pack collection will be held in Birmingham with details of the host location to be announced in due course.
Fast Track Riders and CBRE Business 100 Teams will have their rider packs posted to them 1 week before the event and will not need to attend registration.
* If you can’t personally collect your Rider Pack from Birmingham on Saturday then you can send someone else on your behalf. You will need to provide them with your Rider Number (issued approximately two weeks before the event), a photocopy of your ID (e.g. driving licence or passport) and a signed letter of consent.
*International riders will have to collect their Rider Pack*
My Fast Track / CBRE Business 100 Rider Pack has not arrived. What should I do?
Please note your Rider Pack may arrive as late as Friday May 10. If it doesn’t arrive by then, we will have a spare pack ready for you to collect on Saturday (8am to 8pm) from Birmingham (exact location TBC).
*International riders will have to collect their Rider Pack*
How do I claim my free bike service from Cycle Republic?
Simply call up your nearest Cycle Republic store and book a Bronze Service for your bike. You will need to show your Vélo Birmingham & Midlands confirmation email in-store in order to receive the Bronze Service for free.
Find your nearest Cycle Republic store right here.
When and where do I collect my Rider Pack from on Saturday May 11?
Registration will take place in Birmingham on Saturday May 11 between 08:00 and 20:00. All General Entry Riders will need to attend registration in person to collect their Rider Pack (or authorise a third party to collect it for them). If you cannot make this please see the FAQ below.
Fast Track Riders and CBRE Business 100 Teams will have their Rider Packs posted to them 1 week before the event and will not need to attend registration.
Can someone collect my Rider Pack on my behalf on Saturday May 11?
If you can’t personally collect your Rider on Saturday then you can send someone else on your behalf.
You will need to provide them with your Rider Number (issued approximately two weeks before the event), a photocopy of your ID (e.g. driving licence or passport) and a signed letter of consent.
One person can collect on behalf of multiple riders, providing they have everything listed above.
When and where do I collect my Goodie Bag?
General Entry riders will get their Goodie Bag when collecting their Rider Pack on Saturday May 11.
Fast Track and CBRE Business 100 riders will need to collect their Goodie Bag from the Event Village on Sunday May 12 post completing your ride.
What is the minimum speed riders must maintain?
To comply with road closure timings, riders will be expected to maintain an average speed of 17.5 kilometres/10.5 miles per hour. This includes any stops at pit stops and water stations.
To get you to the finish in good time we will have multiple feed and water stations, mechanical support, dozens of ‘Domestique’ helpers riding in the pack and cheering crowds across the route. The first riders will depart at 06:00, and all riders must be across the finish line by 17:30.
A sweep vehicle system will be in place to collect any riders who fall behind this time limit or otherwise cannot continue due to injury, fatigue, mechanical failure, etc.
When will I know my exact start time?
You will find out your start time approximately 2 weeks before the event. You can move back to a later wave but not forward to an earlier wave. You do not need to inform us if you decide to move back to a later wave.
What food and drink will be available at the Rider Pit Stops?
Rider Pit Stops will be well stocked with both sweet and savoury bites, fruit, water and energy products (gels and drink), providing participants with the opportunity to refuel and recharge during their ride. Whilst best endeavours are made to cater for all, if riders have specific nutritional or dietary requirements, we strongly recommend that they bring with them suitable sustenance for their ride.
What do you recommend people bring with them on the day?
We highly advise all riders to carry two water bottles with them at all time. Our Rider Pit Stops will be well stocked but if you have a preferred gel / snack / drink you’re used to training with then it is wise to pack some of these.
Our well-equipped domestiques will be out on the route to help riders, however we recommend you bring the basics in case they don’t have those items. Items such as 2 x inner tubes, mini pump, tyre levers and a multi-tool are all useful and needed.
Will there be shower facilities to use after the ride?
There are no shower facilities available for riders post finishing.
When can I find out more details about road closures?
Due to the scale and numbers participating in Vélo Birmingham & Midlands, it will be necessary to implement road closures across the full route to facilitate the safe passage of the participants.
The route has been carefully considered and selected through a partnership of all local authorities, emergency services and transport operators to minimise the inconvenience of the necessary road closures. Emergency Services will be operating as usual and the public should use normal protocol in the case of an emergency.
Specific Road Closure information can be found by clicking here.
We will do all we can to provide you with more information on how you can best navigate your way around the road closures. If you have any queries regarding the route and subsequent road closures please email firstname.lastname@example.org.
Is there spectator parking on Sunday?
We advise all those coming to spectate find a suitable public car park near to the city centre. Please remember a number of roads through Birmingham will be closed for the event so please plan ahead when choosing your car park and planning your journey.
I'm a local business that wants to get involved, how do I get in touch?
We want as many local businesses as possible to get on board and support our riders.
If this sounds like something you would like to do, please drop us an email at: email@example.com. If you are interested in taking advantage of our Community Celebration Programme, please email: firstname.lastname@example.org.
Do you need volunteers?
We are looking for keen volunteers to help make the weekend special for all our riders. If you would like to be involved please complete our volunteer form.
I have a question that isn’t answered in the FAQs, how can I contact you?
Please drop us an email at: email@example.com.